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Frequently Asked Questions

PayPal Frequently Asked Questions:

Why should I use PayPal as oppose to credit cards?

The simple answer is; it's much faster! During the checkout process, unlike a credit card payment transaction, you will not need to enter your personal information and billing/shipping addresses. You simply enter your name and your E-mail address. PayPal takes care of the rest for you.

How much does it cost to use PayPal?

Nothing! It's free to sign up for a PayPal account or to send money to anyone using its service, including friends and family. Additionally, you can transfer funds from your bank accounts to your PayPal account at no charge.

How to create a PayPal account?

It's simple and easy to set up a PayPal account atwww.PayPal.com. Note that it takes a couple of days to set up a PayPal account, due to the advanced fraud-prevention steps in the setup process.

Do I need to have a credit card to use PayPal?

No. You can create your PayPal account so that payments come from your bank account or your credit card.

I want to use and link my credit card with PayPal, possible??

Yes of course! You can use Visa, MasterCard, Discover, and American Express with PayPal. PayPal, not the merchant, then charges your credit card. Additionally, when you pay with PayPal, you do not expose your credit card number to the merchant and any other third party so you are better protected against fraud.

If I need to return an item, do I have to do anything differently?

No, the process doesn’t change at all. You follow our return policy and process and after your return has been processed by us, you will receive a notification E-mail from PayPal stating that your PayPal account has been credited.

What happens if I see an unauthorized payment made from my PayPal account?

PayPal provides 100% protection against unauthorized payments. See www.PayPal.com for more details.

Where can I read more about PayPal and its services?

Go to the Help Centre on the PayPal home page: www.paypal.com